For over 25 years, ERMI has been a leading manufacturer of specialized orthopedic programs for physical therapists and doctors. We are a fast-growing orthopedic rehab device company specializing in mechanical therapy for patients with joint injuries or surgeries. The Ermi program enables clinical improvement for patients with moderate-to-severe range-of-motion restrictions.

GENERAL POSITION SUMMARY:

Ermi, a healthcare services company with over 25 years of experience manufacturing specialized orthopedic programs for patients, physical therapists, and doctors, is seeking a solid and trailblazing sales professional to join our highly talented advanced sales force on our New York-based Team! We are looking for an energetic, forward-thinking sales professional to help Ermi expand into Central NJ! Our New York District Team recently won the 2019 Chairman Club for Sales and Leadership! The Market Manager is responsible for maximizing the market share, sales, and customer satisfaction within a defined territory. This exciting position reports to our District Manager. This position was created due to the immense growth of the Ermi program!

What You Will Do:

• The Market Manager is responsible and accountable for planning, obtaining, and managing existing sales accounts within a geographically defined territory to achieve and exceed business plans.

The Market Manager is responsible for identifying opportunities for growth through increased account penetration of existing and new accounts, as well as new product offerings or competitive information.

 The Market Manager must provide accurate forecasts/pipeline tracking within the sales process.

 They are responsible and accountable for planning, organizing, and coordinating resources to maintain monthly revenue and expense budgets.

 The Market Manager must be able to lift 75 pounds routinely throughout the day.

 Significant territory field travel time is expected and required, up to approximately 75%.

 Conduct daily field sales calls.

 Conduct multiple accounts in Services per month.

 Educating Surgeons, Physical Therapists, and Patients on the most effective use of the Ermi Program.

 Working effectively with multiple clients and their staff to gain the required documentation to file claims on behalf of their patients.

 Communicate effectively to deliver corporate goals, respond to market trends, and meet unexpected challenges involved with functioning independently in a fast-paced sales environment.

REQUIRED EDUCATION AND/OR EXPERIENCE:

 Possess a comprehensive understanding of Orthopedic market dynamics or medical sales experience with a positive attitude

 Experienced and accomplished at building local markets/areas.

 Strong relationship-building skills and sales skills.

 1-2 years of Outside sales experience

 Demonstrated experience managing accounts.

 Bachelor's degree or 1-2 years of demonstrated outside sales experience

 Valid driver's license and reliable transportation.

Technical Skills In Microsoft Office, Google, and Salesforce

 Must be able to pass a comprehensive background check

 Must be able to pass a drug screen

 Must have reliable transportation.

.

Benefits:

 Competitive Salary and comprehensive variable compensation plan

 Opportunity for sustained financial growth in subsequent years!

For over 25 years, ERMI has been a leading manufacturer of specialized orthopedic programs for physical therapists and doctors. We are a fast-growing orthopedic rehab device company specializing in mechanical therapy for patients with joint injuries or surgeries. The Ermi program enables clinical improvement for patients with moderate-to-severe range-of-motion restrictions.

GENERAL POSITION SUMMARY:

Ermi, a healthcare services company with over 25 years of experience manufacturing specialized orthopedic programs for patients, physical therapists, and doctors, is seeking a solid and trailblazing sales professional to join our highly talented advanced sales force on our New York-based Team! We are looking for an energetic, forward-thinking sales professional to help Ermi expand into Central NJ! Our New York District Team recently won the 2019 Chairman Club for Sales and Leadership! The Market Manager is responsible for maximizing the market share, sales, and customer satisfaction within a defined territory. This exciting position reports to our District Manager. This position was created due to the immense growth of the Ermi program!

What You Will Do:

• The Market Manager is responsible and accountable for planning, obtaining, and managing existing sales accounts within a geographically defined territory to achieve and exceed business plans.

The Market Manager is responsible for identifying opportunities for growth through increased account penetration of existing and new accounts, as well as new product offerings or competitive information.

 The Market Manager must provide accurate forecasts/pipeline tracking within the sales process.

 They are responsible and accountable for planning, organizing, and coordinating resources to maintain monthly revenue and expense budgets.

 The Market Manager must be able to lift 75 pounds routinely throughout the day.

 Significant territory field travel time is expected and required, up to approximately 75%.

 Conduct daily field sales calls.

 Conduct multiple accounts in Services per month.

 Educating Surgeons, Physical Therapists, and Patients on the most effective use of the Ermi Program.

 Working effectively with multiple clients and their staff to gain the required documentation to file claims on behalf of their patients.

 Communicate effectively to deliver corporate goals, respond to market trends, and meet unexpected challenges involved with functioning independently in a fast-paced sales environment.

REQUIRED EDUCATION AND/OR EXPERIENCE:

 Possess a comprehensive understanding of Orthopedic market dynamics or medical sales experience with a positive attitude

 Experienced and accomplished at building local markets/areas.

 Strong relationship-building skills and sales skills.

 1-2 years of Outside sales experience

 Demonstrated experience managing accounts.

 Bachelor's degree or 1-2 years of demonstrated outside sales experience

 Valid driver's license and reliable transportation.

Technical Skills In Microsoft Office, Google, and Salesforce

 Must be able to pass a comprehensive background check

 Must be able to pass a drug screen

 Must have reliable transportation.

.

Benefits:

 Competitive Salary and comprehensive variable compensation plan

 Opportunity for sustained financial growth in subsequent years!

 Monthly Car Allowance-reliable transportation required

 Free Health, Life, and Short Term Disability Insurance (Company Paid)!

 Dental Coverage

 Vision

 401K

The standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services is implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this debilitating condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

 Position Purpose: The Patient Care Technician is responsible for providing excellent patient care, education, and instruction while performing fulfillment duties, such as inventory and logistics, to support the sales team's selling function.

 ESSENTIAL FUNCTIONS:

· Principal accountabilities and responsibilities include the following:

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on the Ermi program/protocol

·       Maintain accounts in company CRM

·       Clean, package, and return devices to the home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by the supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree is required. A minimum of one year of experience in the customer service industry is recommended. A clinical background is preferred.

Skills and Knowledge:

Work Skills: Attention to detail, strong computer skills, and superior organization and communication skills to distribute the proper work to the right place at a high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet, and, whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) â " Listen Attentively, Write Effectively, Speak with Impact: Communicates concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Foster's excellent achievement through teamwork.

Show Drive and Initiative, and Manage and Improve Processes. Embrace innovation and change as healthy and a source of opportunity. Generate new ideas and approaches to solve problems and

Job Summary:

The Manager, Strategic Projects & Executive Support is responsible for providing high-level operational and administrative support to executive leadership while managing critical cross-functional initiatives. This role requires exceptional organizational skills, analytical capabilities, advanced proficiency in Excel, Salesforce, and Monday.com, and the ability to manage multiple complex projects simultaneously. The Manager will oversee special projects initiated by the executive team, manage critical sales data and reporting systems, coordinate new initiative rollouts across departments, administer sales recognition programs, and provide regular company highlights and updates to the Owner. This position serves as a key liaison between executive leadership and various departments, ensuring seamless execution of strategic priorities and organizational goals.

Essential Functions/Job Duties:

1. Executive Support & Strategic Project Management

• Provide comprehensive executive assistance to the Vice President of Sales and other executive leaders, including calendar management, meeting coordination, and correspondence.

• Oversee and manage special projects originating from the executive team, ensuring timely completion and alignment with organizational objectives.

• Coordinate cross-functional project teams across sales, operations, marketing, R&D, and other departments to achieve project milestones using Monday.com project management workflows.

• Track project progress, identify risks and roadblocks, and communicate status updates to executive leadership through Monday.com dashboards and reports.

• Prepare and deliver regular company highlights, performance summaries, and strategic updates to the Owner, ensuring visibility into key organizational achievements and initiatives.

• Prepare executive presentations, reports, and briefing materials for leadership meetings and strategic planning sessions.

• Manage confidential information with discretion and maintain a high level of professionalism in all interactions.

2. Data Management & Analysis

• Oversee sales data management systems, ensuring accuracy, completeness, and accessibility of critical performance metrics within Salesforce.

• Utilize advanced Excel functions including pivot tables, VLOOKUP, formulas, and macros to analyze complex datasets and generate actionable insights.

• Conduct regular sales data reviews to identify trends, anomalies, and opportunities for improvement using Salesforce reporting tools and Excel analytics.

• Generate and distribute comprehensive sales reports, dashboards, and analytics to support leadership decision-making.

• Maintain data integrity across CRM systems, expense platforms, and sales tracking tools, ensuring proper data hygiene in Salesforce.

• Collaborate with IT, operations, and finance teams to optimize data collection processes, Salesforce configurations, and reporting capabilities.

• Provide data-driven insights to support strategic planning and performance evaluations.

3. New Initiative Rollout & Implementation

• Assist executive leadership with the planning, coordination, and execution of new initiatives, programs, and process improvements across multiple departments.

• Develop comprehensive rollout plans in Monday.com that include timelines, communication strategies, training requirements, and success metrics.

• Coordinate with training, marketing, operations, and sales teams to ensure seamless implementation of new initiatives.

• Monitor adoption rates and gather feedback from various departments to assess initiative effectiveness and make necessary adjustments.

• Create documentation, standard operating procedures, and resource materials to support initiative sustainability and scalability.

• Serve as the primary point of contact for initiative-related questions and support across the organization.

4. Project Management & Company Reporting

• Manage and maintain Monday.com boards, workflows, and automations to track organizational projects, initiatives, and key priorities.

• Compile and synthesize information from across departments to provide comprehensive company highlights to the Owner on a regular basis.

• Create executive summaries that showcase wins, milestones, performance metrics, and strategic progress for Owner review.

• Ensure the Owner has visibility into critical business activities, challenges, and opportunities through clear and concise reporting.

• Coordinate with department heads to gather relevant information for Owner updates and company-wide communications.

5. Sales Recognition Program Administration

• Serve as the key administrator for all sales awards, contests, and recognition programs.

• Design and implement scoring methodologies using Excel and Salesforce data that align with company objectives and drive desired sales behaviors.

• Track contest performance, calculate results using advanced Excel formulas and Salesforce reports, and ensure accurate and timely recognition of winners.

• Manage award fulfillment, including prize selection, vendor coordination, and distribution logistics.

• Communicate contest rules, standings, and results to the sales organization in an engaging and transparent manner.

• Analyze contest effectiveness and recommend improvements to maximize participation and impact.

6. Expense Management & Financial Oversight

• Administer expense review processes for the sales organization, ensuring compliance with company policies and budget guidelines.

• Monitor sales team expenses using Excel tracking systems and financial reporting tools, identifying discrepancies and working with field representatives to resolve issues promptly.

• Generate expense reports and analysis for executive review, budget planning, and financial forecasting purposes using Excel spreadsheets and pivot tables.

• Coordinate with finance and accounting teams to streamline expense submission and reimbursement processes.

• Provide guidance to sales representatives on expense policies, documentation requirements, and best practices.

• Support other departments with expense-related processes and policy compliance as needed.

7. Policy Compliance & Reporting

• Ensure all operational activities and strategic projects comply with company policies, procedures, and industry regulations.

• Maintain accurate documentation of projects, initiatives, contest results, expense records, and program outcomes in Salesforce, Monday.com, and Excel tracking systems.

• Prepare regular reports on operational metrics, project status, program effectiveness, and strategic recommendations for executive leadership.

• Support audit processes by providing necessary documentation and ensuring record retention standards are met.

• Monitor compliance across various programs and initiatives, flagging issues and implementing corrective actions as needed.

8. Collaboration & Cross-Functional Partnerships

• Serve as a liaison between executive leadership and various departments, facilitating clear communication and strategic alignment.

• Partner with marketing, finance, HR, IT, operations, and R&D teams to support organizational initiatives and strategic projects.

• Coordinate with District Managers, Market Managers, and department heads to gather feedback and ensure alignment with executive priorities.

• Participate in cross-functional meetings and planning sessions to represent executive perspectives and coordinate implementation efforts.

• Build strong working relationships across the organization to facilitate collaboration and project success.

• 
  

Looking to break into Healthcare?!! Come grow with us!!!

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services are implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this outlying condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

Position Purpose: Position Purpose:  The Patient Care Technician is responsible for providing excellent patient care, education, and instruction all while performing fulfillment duties, such as inventory and logistics, to support the selling function of the sales team.

 ESSENTIAL FUNCTIONS:

·       Principle accountabilities and responsibilities include the following:

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on Ermi program/protocol

·       Maintain accounts in company CRM

·       Clean, package and return devices to home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. Minimum of 1-year experience in a customer service industry recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail; strong computer skills, and superior organization and communication skills to distribute the right work to the right place at high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet and whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates clearly, concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Fosters excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes: Embraces innovation and change as healthy, and as a source of opportunity. Generates new ideas and approaches to solve problems and creates business opportunities, while maximizing existing resources.

 Benefits:

·       Flexible Schedule

·       Mileage Reimbursement

·       Potential for Full Time

·       Competitive Salary

Territory Development Manager  Fulltime- Las Vegas

The standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services is implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this debilitating condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

 Position Purpose: The Patient Care Technician is responsible for providing excellent patient care, education, and instruction while performing fulfillment duties, such as inventory and logistics, to support the sales team's selling function.

 ESSENTIAL FUNCTIONS:

· Principal accountabilities and responsibilities include the following:

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on the Ermi program/protocol

·       Maintain accounts in company CRM

·       Clean, package, and return devices to the home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by the supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree is required. A minimum of one year of experience in the customer service industry is recommended. A clinical background is preferred.

Skills and Knowledge:

Work Skills: Attention to detail, strong computer skills, and superior organization and communication skills to distribute the proper work to the right place at a high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet, and, whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) â " Listen Attentively, Write Effectively, Speak with Impact: Communicates concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Foster's excellent achievement through teamwork.

Show Drive and Initiative, and Manage and Improve Processes. Embrace innovation and change as healthy and a source of opportunity. Generate new ideas and approaches to solve problems and create business opportunities while maximizing.

POSITION SUMMARY:

To assist in constructing, maintaining, and repairing all ERMI products.

 Essential duties and responsibilities:

• Perform assembly and sub-assembly tasks required to produce new ERMI products using a variety of shop tools
• Diagnose and resolve problems during the assembly process
• Work alone and with others to build a complete unit
• Demonstrate consistency and accuracy of work
• Understand the product’s design and purpose to test and inspect all new or used devices, including tracking any defects found.
• Assist in the breakdown of devices for cleaning, repair, or modification
• Assist management in keeping an inventory of parts
• Assist in any other task related to constructing, repairing, or modifying new or used devices.
• Assist in organizing and maintaining the cleanliness of assembly and repair areas
• Any other miscellaneous projects/assignments assigned by EMI's manufacturing management team

EDUCATION:

• High School Diploma or GED required

PHYSICAL DEMANDS:

• Ability to work on the feet for an extended period of time
• Ability to lift and move 50 lbs.

WORK ENVIRONMENT: A large percentage of work time is spent in a warehouse, where the temperatures are controlled but could fluctuate. The noise level in the warehouse varies but may be moderate to high at times.

· Principal accountabilities and responsibilities include the following:

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on the Ermi program/protocol

·       Maintain accounts in the company CRM

·       Clean, package, and return devices to the home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by the supervisor

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions. Must have reliable transportation.

Looking to break into Healthcare?!! Grow with us!!!

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services are implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this outlying condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

Position Purpose: The Sales Support Representative (SSR) will manage and support existing sales accounts within a geographically defined territory to achieve and exceed business plans as directed by the sales professional. SSR is responsible for providing excellent patient care, education, and instruction in addition to performing fulfillment duties, such as inventory and logistics, to support the selling function of the sales team.

 ESSENTIAL FUNCTIONS:

·       Principle accountabilities and responsibilities include the following:

·       Build and maintain positive working relationships with physicians, therapists, and staff

·       Conduct presentations and educate physicians, therapists, staff on Ermi program including value proposition

·       Collect and review quality paperwork from select accounts for authorization

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on Ermi program/protocol

·       Maintain clinic and patient accounts in company CRM

·       Clean, package and return devices to home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. Minimum of 1-year experience in a customer service industry recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail; strong computer skills, and superior organization and communication skills to distribute the right work to the right place at high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet and whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates clearly, concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Fosters excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes: Embraces innovation and change as healthy, and as a source of opportunity. Generates new ideas and approaches to solve problems and creates business opportunities, while maximizing existing resources.

 Benefits:

·       Flexible Schedule

·       Mileage Reimbursement

·       Potential for Full Time

·       Competitive Salary

PLEASE NOTE: Each successful candidate MUST live in their territory otherwise will NOT be considered for the position

ERMI, Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.â€

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services is implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this debilitating condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

 Position Purpose: The Patient Care Technician is responsible for providing excellent patient care, education, and instruction while performing fulfillment duties, such as inventory and logistics, to support the sales team's selling function.

 ESSENTIAL FUNCTIONS:

·       Principle accountabilities and responsibilities include the following:

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on the Ermi program/protocol

·       Maintain accounts in company CRM

·       Clean, package, and return devices to the home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by the supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. A minimum of 1-year experience in the customer service industry is recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail, strong computer skills, and superior organization and communication skills to distribute the proper work to the right place at a high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet, and, whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Foster's excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes. Embrace innovation and change as healthy and a source of opportunity. Generate new ideas and approaches to solve problems and create business opportunities while maximizing.

 Assisting the CFO and the finance department with data analysis

For over 25 years, ERMI has been a leading manufacturer of specialized orthopedic programs for physical therapists and doctors. We are a fast-growing orthopedic rehab device company that specializes in mechanical therapy for patients with compromised joint injuries or surgeries. The Ermi program enables clinical improvement for patients with moderate to severe range of motion restrictions.

GENERAL POSITION SUMMARY:

Ermi, a healthcare services company with over 25 years™ of experience manufacturing specialized orthopedic programs for patients, physical therapists, and doctors, is seeking a solid and trailblazing sales professional to add to our highly talented advanced sales force on our New York-based Team! We are looking for an energetic, forward-thinking sales professional to help Ermi expand into the Central NJ areas! Our New York District Team recently won our 2019 Chairman Club for Sales and Leadership! The Market Manager is responsible for maximizing the market share, sales, and customer satisfaction within a defined territory. This exciting position reports to our District Manager. This position was created due to the immense growth of the Ermi program!

What You Will Do:

• The Market Manager is responsible and accountable for planning, obtaining, and managing existing sales accounts within a geographically defined territory to achieve and exceed business plans.

The Market Manager is responsible for identifying opportunities for growth through increased account penetration of existing and new accounts, as well as new product offerings or competitive information.

 The Market Manager must provide accurate forecasts/pipeline tracking within the sales process.

 He/she is responsible and accountable for planning, organizing, and orchestrating resources appropriately to maintain revenue and expense budgets on a monthly basis.

 The Market Manager must be able to lift 75 lbs routinely throughout the day.

 Significant territory field travel time is expected and required, up to approximately 75%.

 Conduct daily field sales calls.

 Conduct multiple accounts in Services per month.

 Educating Surgeons, Physical Therapists, and Patients on the most effective use of the Ermi Program.

 Working effectively with multiple clients and their staff to gain the required documentation to file claims on behalf of their patients.

 Communicate effectively to deliver corporate goals, respond to market trends, and meet unexpected challenges involved with functioning independently in a fast-paced sales environment.

REQUIRED EDUCATION AND/OR EXPERIENCE:

 Possess a comprehensive understanding of Orthopedic market dynamics or medical sales experience with a positive attitude

 Experienced and accomplished at building local markets/areas.

 Strong relationship-building skills and sales skills.

 1-2 years of Outside sales experience

 Demonstrated experience managing accounts.

 Bachelors degree or 1-2 years of demonstrated outside sales experience

 Valid driver's license and reliable transportation.

Technical Skills In Microsoft Office, Google, and Salesforce

 Must be able to pass a comprehensive background check

 Must be able to pass a drug screen

 Must have reliable transportation.

.

Benefits:

 Competitive Salary and comprehensive variable compensation plan

 Opportunity for sustained financial growth in subsequent years!

 Monthly Car Allowance-reliable transportation required

 Free Health, Life and Short Term Disability Insurance (Company Paid)!

 Dental Coverage

 Vision

 401K

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services is implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this debilitating condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

 Position Purpose: The Patient Care Technician is responsible for providing excellent patient care, education, and instruction while performing fulfillment duties, such as inventory and logistics, to support the sales team's selling function.

 ESSENTIAL FUNCTIONS:

·       Principle accountabilities and responsibilities include the following:

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on the Ermi program/protocol

·       Maintain accounts in company CRM

·       Clean, package, and return devices to the home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by the supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. A minimum of 1-year experience in the customer service industry is recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail, strong computer skills, and superior organization and communication skills to distribute the proper work to the right place at a high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet, and, whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Foster's excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes. Embrace innovation and change as healthy and a source of opportunity. Generate new ideas and approaches to solve problems and create business opportunities while maximizing.

For over 25 years, ERMI has been a leading manufacturer of specialized orthopedic programs for physical therapists and doctors. We are a fast-growing orthopedic rehab device company that specializes in mechanical therapy for patients with compromised joint injuries or surgeries. The Ermi program enables clinical improvement for patients with moderate to severe range of motion restrictions.

GENERAL POSITION SUMMARY:

Ermi, a healthcare services company with over 25 years™ of experience manufacturing specialized orthopedic programs for patients, physical therapists, and doctors, is seeking a solid and trailblazing sales professional to add to our highly talented advanced sales force on our New York-based Team! We are looking for an energetic, forward-thinking sales professional to help Ermi expand into the Central NJ areas! Our New York District Team recently won our 2019 Chairman Club for Sales and Leadership! The Market Manager is responsible for maximizing the market share, sales, and customer satisfaction within a defined territory. This exciting position reports to our District Manager. This position was created due to the immense growth of the Ermi program!

What You Will Do:

• The Market Manager is responsible and accountable for planning, obtaining, and managing existing sales accounts within a geographically defined territory to achieve and exceed business plans.

The Market Manager is responsible for identifying opportunities for growth through increased account penetration of existing and new accounts, as well as new product offerings or competitive information.

 The Market Manager must provide accurate forecasts/pipeline tracking within the sales process.

 He/she is responsible and accountable for planning, organizing, and orchestrating resources appropriately to maintain revenue and expense budgets on a monthly basis.

 The Market Manager must be able to lift 75 lbs routinely throughout the day.

 Significant territory field travel time is expected and required, up to approximately 75%.

 Conduct daily field sales calls.

 Conduct multiple accounts in Services per month.

 Educating Surgeons, Physical Therapists, and Patients on the most effective use of the Ermi Program.

 Working effectively with multiple clients and their staff to gain the required documentation to file claims on behalf of their patients.

 Communicate effectively to deliver corporate goals, respond to market trends, and meet unexpected challenges involved with functioning independently in a fast-paced sales environment.

REQUIRED EDUCATION AND/OR EXPERIENCE:

 Possess a comprehensive understanding of Orthopedic market dynamics or medical sales experience with a positive attitude

 Experienced and accomplished at building local markets/areas.

 Strong relationship-building skills and sales skills.

 1-2 years of Outside sales experience

 Demonstrated experience managing accounts.

 Bachelors degree or 1-2 years of demonstrated outside sales experience

 Valid driver's license and reliable transportation.

Technical Skills In Microsoft Office, Google, and Salesforce

 Must be able to pass a comprehensive background check

 Must be able to pass a drug screen

 Must have reliable transportation.

.

Benefits:

 Competitive Salary and comprehensive variable compensation plan

 Opportunity for sustained financial growth in subsequent years!

 Monthly Car Allowance-reliable transportation required

 Free Health, Life and Short Term Disability Insurance (Company Paid)!

 Dental Coverage

 Vision

 401K

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services is implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this debilitating condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

 Position Purpose: The Patient Care Technician is responsible for providing excellent patient care, education, and instruction while performing fulfillment duties, such as inventory and logistics, to support the sales team's selling function.

 ESSENTIAL FUNCTIONS:

·       Principle accountabilities and responsibilities include the following:

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on the Ermi program/protocol

·       Maintain accounts in company CRM

·       Clean, package, and return devices to the home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by the supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. A minimum of 1-year experience in the customer service industry is recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail, strong computer skills, and superior organization and communication skills to distribute the proper work to the right place at a high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet, and, whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Foster's excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes. Embrace innovation and change as healthy and a source of opportunity. Generate new ideas and approaches to solve problems and create business opportunities while maximizing.

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services is implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this outlying condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

 Position Purpose: The Patient Care Technician is responsible for providing excellent patient care, education, and instruction while performing fulfillment duties, such as inventory and logistics, to support the sales team's selling function.

 ESSENTIAL FUNCTIONS:

·       Principle accountabilities and responsibilities include the following:

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on the Ermi program/protocol

·       Maintain accounts in company CRM

·       Clean, package, and return devices to the home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by the supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. A minimum of 1-year experience in the customer service industry is recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail, strong computer skills, and superior organization and communication skills to distribute the proper work to the right place at a high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet, and, whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Foster's excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes. Embrace innovation and change as healthy and a source of opportunity. Generate new ideas and approaches to solve problems and create business opportunities while maximizing.

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services is implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this outlying condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

 Position Purpose: The Patient Care Technician is responsible for providing excellent patient care, education, and instruction while performing fulfillment duties, such as inventory and logistics, to support the sales team's selling function.

 ESSENTIAL FUNCTIONS:

·       Principle accountabilities and responsibilities include the following:

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on the Ermi program/protocol

·       Maintain accounts in company CRM

·       Clean, package, and return devices to the home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by the supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. A minimum of 1-year experience in the customer service industry is recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail, strong computer skills, and superior organization and communication skills to distribute the proper work to the right place at a high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet, and, whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Foster's excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes. Embrace innovation and change as healthy and a source of opportunity. Generate new ideas and approaches to solve problems and create business opportunities while maximizing.

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services is implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this outlying condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

 Position Purpose: The Patient Care Technician is responsible for providing excellent patient care, education, and instruction while performing fulfillment duties, such as inventory and logistics, to support the sales team's selling function.

 ESSENTIAL FUNCTIONS:

·       Principle accountabilities and responsibilities include the following:

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on the Ermi program/protocol

·       Maintain accounts in company CRM

·       Clean, package, and return devices to the home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by the supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. A minimum of 1-year experience in the customer service industry is recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail, strong computer skills, and superior organization and communication skills to distribute the proper work to the right place at a high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet, and, whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Foster's excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes. Embrace innovation and change as healthy and a source of opportunity. Generate new ideas and approaches to solve problems and create business opportunities while maximizing.

We are looking for a Customer Service Representative to Process orders, resolve customer inquiries and handle product requests. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

 Essential duties and responsibilities:

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Support a team of Outside Sales Representatives.
• Ensure customer satisfaction and provide professional customer support

Essential Functions:

• Provides timely and accurate information to process orders and handle product requests.
• Processes customer orders/changes/returns according to established medical guidelines, policies and procedures.
• Works closely with the Sales Team to resolve customer inquiries.
• Provides timely feedback to the company regarding service failures or customer concerns.
• Partners with the sales team to meet and exceed customer’s service expectations.

Essential Functions:

• Provides timely and accurate information to incoming customer order status and product knowledge requests.
• Processes customer orders/changes/returns according to established department policies and procedures.
• Works closely with the credit department to resolve disputed credit items.
• Provides timely feedback to the company regarding service failures or customer concerns.
• Partners with the sales team to meet and exceed customer’s service expectations.

REQUIRED EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree is required.
• Minimum 3 years of customer service experience with a proven track record of success and experience in the same industry as a company
• Valid driver’s license and reliable transportation.

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services is implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this outlying condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

 Position Purpose: The Patient Care Technician is responsible for providing excellent patient care, education, and instruction while performing fulfillment duties, such as inventory and logistics, to support the sales team's selling function.

 ESSENTIAL FUNCTIONS:

·       Principle accountabilities and responsibilities include the following:

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on the Ermi program/protocol

·       Maintain accounts in company CRM

·       Clean, package, and return devices to the home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by the supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. A minimum of 1-year experience in the customer service industry is recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail, strong computer skills, and superior organization and communication skills to distribute the proper work to the right place at a high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet, and, whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Foster's excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes. Embrace innovation and change as healthy and a source of opportunity. Generate new ideas and approaches to solve problems and create business opportunities while maximizing.

Benefits:

·       Flexible Schedule

·       Mileage Reimbursement

·       Potential for Full Time

·       Competitive Salary

PLEASE NOTE: Each successful candidate MUST live in their territory; otherwise will NOT be considered for the position

ERMI, Inc. does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.â€

POSITION SUMMARY:

We are looking for a Customer Service Representative to Process orders, resolve customer inquiries and handle product requests. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

 Essential duties and responsibilities:

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Support a team of Outside Sales Representatives.

Ensure customer satisfaction and provide professional customer support

Essential Functions:

Provides timely and accurate information to process orders and handle product requests.

Processes customer orders/changes/returns according to established medical guidelines, policies and procedures.

Works closely with the Sales Team to resolve customer inquiries.

Provides timely feedback to the company regarding service failures or customer concerns.

Partners with the sales team to meet and exceed customer’s service expectations.

Essential Functions:

Provides timely and accurate information to incoming customer order status and product knowledge requests.

Processes customer orders/changes/returns according to established department policies and procedures.

Works closely with the credit department to resolve disputed credit items.

Provides timely feedback to the company regarding service failures or customer concerns.

Partners with the sales team to meet and exceed customer’s service expectations.

REQUIRED EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree is required.

Minimum 3 years of customer service experience with a proven track record of success and experience in the same industry as a company

Valid driver’s license and reliable transportation.

Looking to break into Healthcare?!! Grow with us!!!

Ermi is The standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services is implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this outlying condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

Position Purpose: Position Purpose: The Patient Care Technician is responsible for providing excellent patient care, education, and instruction all while performing fulfillment duties, such as inventory and logistics, to support the selling function of the sales team.

 ESSENTIAL FUNCTIONS:

· Principle accountabilities and responsibilities include the following:

· Schedule, coordinate, and complete setups/adjustments/pickups with patients

· Educate and instruct patients on Ermi program/protocol

· Maintain accounts in company CRM

· Clean, package and return devices to home office as necessary

· Maintain clean and compliant storage facility and inventory counts

· Follow all federal and state healthcare regulations and company policies

· Other duties as assigned by supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. Minimum of 1-year experience in a customer service industry recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail; strong computer skills, and superior organization and communication skills to distribute the right work to the right place at high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet and whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates clearly, concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Fosters excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes. Embrace innovation and change as healthy and a source of opportunity. Generate new ideas and approaches to solve problems and create business opportunities while maximizing existing resources.

PLEASE NOTE: Each successful candidate MUST live in their territory. Otherwise, they will NOT be considered for the position

ERMI, Inc. does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

For over 25 years, ERMI has been a leading manufacturer of specialized orthopedic programs for physical therapists and doctors. We are a fast-growing orthopedic rehab device company that specializes in mechanical therapy for patients with compromised joint injuries or surgeries. The Ermi program enables clinical improvement for patients with moderate to severe range of motion restrictions.

GENERAL POSITION SUMMARY:

Ermi, a healthcare services company with over 25 years™ of experience manufacturing specialized orthopedic programs for patients, physical therapists, and doctors, is seeking a solid and trailblazing sales professional to add to our highly talented advanced sales force on our New York-based Team! We are looking for an energetic, forward-thinking sales professional to help Ermi expand into the Central NJ areas! Our New York District Team recently won our 2019 Chairman Club for Sales and Leadership! The Market Manager is responsible for maximizing the market share, sales, and customer satisfaction within a defined territory. This exciting position reports to our District Manager. This position was created due to the immense growth of the Ermi program!

What You Will Do:

• The Market Manager is responsible and accountable for planning, obtaining, and managing existing sales accounts within a geographically defined territory to achieve and exceed business plans.

• The Market Manager is responsible to identify opportunities for growth through increased account penetration of existing and new accounts as well as new product offerings or competitive information.

• The Market Manager must provide accurate forecasts/pipeline tracking within the sales process.

• He/she is responsible and accountable to plan, organize, and orchestrate resources appropriately to maintain revenue and expense budgets on a monthly basis.

• The Market Manager must be able to lift 75lbs, routinely throughout the day.

• Significant territory field travel time is expected and required, up to approximately 75%.

• Conduct daily field sales calls.

• Conduct multiple accounts In Services per month.

• Educating Surgeons, Physical Therapist, and Patients on the most effective use of the Ermi Program.

• Working effectively with multiple clients and their staff to gain the required documentation in order to file claims on behalf of their patients.

• Communicate effectively to deliver corporate goals, respond to market trends and meet unexpected challenges involved with functioning independently in a fast-paced sales environment.

REQUIRED EDUCATION AND/OR EXPERIENCE:

• Possess a comprehensive understanding of Orthopedic market dynamics or medical sales experience with a positive attitude

• Experienced and accomplished at building local markets/areas.

• Strong relationship building skills and sales skills.

• 1-2 years of Outside sales experience

• Demonstrated experience managing accounts.

• Bachelor’s degree or 1-2 years of demonstrated outside sales experience

• Valid driver’s license and reliable transportation.

• Technical Skills In Microsoft Office, Google, and SalesForce

• Must be able to pass a comprehensive background check

• Must be able to pass a drug screen

• Must have reliable transportation.

.

Benefits:

• Competitive Salary and comprehensive variable compensation plan

• Opportunity for sustained financial growth in subsequent years!

• Monthly Car Allowance-reliable transportation required

• Free Health, Life and Short Term Disability Insurance (Company Paid)!

• Dental Coverage

• Vision

• 401K

PLEASE NOTE: Each successful candidate MUST live in their territory; otherwise, they will NOT be considered for the position.

 ERMI, Inc. does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.â€

ERMI INC is an EEO employer - M/F/Vets/Disabled

View all jobs at this company

ERMI INC is an EEO employer - M/F/Vets/Disabled

ERMI INC is an EEO employer - M/F/Vets/Disabled

Looking to break into Healthcare?!! Come grow with us!!!

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services are implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this outlying condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

Position Purpose: Position Purpose: The Patient Care Technician is responsible for providing excellent patient care, education, and instruction all while performing fulfillment duties, such as inventory and logistics, to support the selling function of the sales team.

 ESSENTIAL FUNCTIONS:

· Principle accountabilities and responsibilities include the following:

· Schedule, coordinate, and complete setups/adjustments/pickups with patients

· Educate and instruct patients on Ermi program/protocol

· Maintain accounts in company CRM

· Clean, package and return devices to home office as necessary

· Maintain clean and compliant storage facility and inventory counts

· Follow all federal and state healthcare regulations and company policies

· Other duties as assigned by supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. Minimum of 1-year experience in a customer service industry recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail; strong computer skills, and superior organization and communication skills to distribute the right work to the right place at high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet and whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates clearly, concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Fosters excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes: Embraces innovation and change as healthy, and as a source of opportunity. Generates new ideas and approaches to solve problems and creates business opportunities, while maximizing existing resources.

 Benefits:

· Flexible Schedule

· Mileage Reimbursement

· Potential for Full Time

· Competitive Salary

PLEASE NOTE: Each successful candidate MUST live in their territory otherwise will NOT be considered for the position

ERMI, Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.â€

Job InformationActive

Job Location:

Los Angeles, CA

Industry:

Sales / Business Development

EEO Category:

Sales Workers

Job Type:

Part-time

Compensation:

DOE

Workflow:

Sales Workflow-CALIFORNIA ONLY

Application Form:

Application for Employment (All Employees)

POSITION SUMMARY:

We are looking for a Customer Service Representative to Process orders, resolve customer inquiries and handle product requests. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

 Essential duties and responsibilities:

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Support a team of Outside Sales Representatives.

Ensure customer satisfaction and provide professional customer support

Essential Functions:

Provides timely and accurate information to process orders and handle product requests.

Processes customer orders/changes/returns according to established medical guidelines, policies and procedures.

Works closely with the Sales Team to resolve customer inquiries.

Provides timely feedback to the company regarding service failures or customer concerns.

Partners with the sales team to meet and exceed customer’s service expectations.

Essential Functions:

Provides timely and accurate information to incoming customer order status and product knowledge requests.

Processes customer orders/changes/returns according to established department policies and procedures.

Works closely with the credit department to resolve disputed credit items.

Provides timely feedback to the company regarding service failures or customer concerns.

Partners with the sales team to meet and exceed customer’s service expectations.

REQUIRED EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree is required.

Minimum 3 years of customer service experience with a proven track record of success and experience in the same industry as a company

Valid driver’s license and reliable transportation.

Benefits:

Excellent Benefits Package:

Health, Life and Prescription Insurance

Dental Coverage

401K

PLEASE NOTE: Each successful candidate MUST live in their territory otherwise will NOT be considered for the position.

ERMI, Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.”

Job InformationActive

Job Location:

Houston, TX

Industry:

Sales / Business Development

EEO Category:

Job Type:

Full-time

Compensation:

DOE

Workflow:

Sales Workflow- ALL states BUT CALIFORNIA

Application Form:

Application for Employment (All Employees)

Looking to break into Healthcare?!! Come grow with us!!!

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services are implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this outlying condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

Position Purpose: Position Purpose: The Patient Care Technician is responsible for providing excellent patient care, education, and instruction all while performing fulfillment duties, such as inventory and logistics, to support the selling function of the sales team.

 ESSENTIAL FUNCTIONS:

· Principle accountabilities and responsibilities include the following:

· Schedule, coordinate, and complete setups/adjustments/pickups with patients

· Educate and instruct patients on Ermi program/protocol

· Maintain accounts in company CRM

· Clean, package and return devices to home office as necessary

· Maintain clean and compliant storage facility and inventory counts

· Follow all federal and state healthcare regulations and company policies

· Other duties as assigned by supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. Minimum of 1-year experience in a customer service industry recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail; strong computer skills, and superior organization and communication skills to distribute the right work to the right place at high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet and whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates clearly, concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Fosters excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes: Embraces innovation and change as healthy, and as a source of opportunity. Generates new ideas and approaches to solve problems and creates business opportunities, while maximizing existing resources.

 Benefits:

· Flexible Schedule

· Mileage Reimbursement

· Potential for Full Time

· Competitive Salary

PLEASE NOTE: Each successful candidate MUST live in their territory otherwise will NOT be considered for the position

ERMI, Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.â€

Job InformationActive

Job Location:

Los Angeles, CA

Industry:

Sales / Business Development

EEO Category:

Sales Workers

Job Type:

Part-time

Compensation:

DOE

Workflow:

Sales Workflow-CALIFORNIA ONLY

Looking to break into Healthcare?!! Come grow with us!!!

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services are implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this outlying condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

Position Purpose: Position Purpose: The Patient Care Technician is responsible for providing excellent patient care, education, and instruction all while performing fulfillment duties, such as inventory and logistics, to support the selling function of the sales team.

 ESSENTIAL FUNCTIONS:

· Principle accountabilities and responsibilities include the following:

· Schedule, coordinate, and complete setups/adjustments/pickups with patients

· Educate and instruct patients on Ermi program/protocol

· Maintain accounts in company CRM

· Clean, package and return devices to home office as necessary

· Maintain clean and compliant storage facility and inventory counts

· Follow all federal and state healthcare regulations and company policies

· Other duties as assigned by supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. Minimum of 1-year experience in a customer service industry recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail; strong computer skills, and superior organization and communication skills to distribute the right work to the right place at high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet and whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates clearly, concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Fosters excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes: Embraces innovation and change as healthy, and as a source of opportunity. Generates new ideas and approaches to solve problems and creates business opportunities, while maximizing existing resources.

 Benefits:

· Flexible Schedule

· Mileage Reimbursement

· Potential for Full Time

· Competitive Salary

PLEASE NOTE: Each successful candidate MUST live in their territory otherwise will NOT be considered for the position

ERMI, Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.â€

Job InformationActive

Job Location:

Los Angeles, CA

Industry:

Sales / Business Development

EEO Category:

Sales Workers

Job Type:

Part-time

Compensation:

DOE

Workflow:

Sales Workflow-CALIFORNIA ONLY

Application Form:

Application for Employment (All Employees

Project Scope: Your engagement will focus on working and collaborating with the research

team on establishing FDA requirements specifically for cold therapy and instrumented flexion

Looking for a PCT part time-Charleston, South Carolina

Looking to break into Healthcare?!! Come grow with us!!!

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services are implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this outlying condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

Position Purpose: Position Purpose:  The Patient Care Technician is responsible for providing excellent patient care, education, and instruction all while performing fulfillment duties, such as inventory and logistics, to support the selling function of the sales team.

 ESSENTIAL FUNCTIONS:

·       Principle accountabilities and responsibilities include the following:

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on Ermi program/protocol

·       Maintain accounts in company CRM

·       Clean, package and return devices to home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. Minimum of 1-year experience in a customer service industry recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail; strong computer skills, and superior organization and communication skills to distribute the right work to the right place at high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet and whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates clearly, concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Fosters excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes: Embraces innovation and change as healthy, and as a source of opportunity. Generates new ideas and approaches to solve problems and creates business opportunities, while maximizing existing resources.

 Benefits:

·       Flexible Schedule

·       Mileage Reimbursement

·       Potential for Full Time

·       Competitive Salary

PLEASE NOTE: This is a remote position in Charleston SC. Each successful candidate must live in this territory and will Not be considered.

ERMI, Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.â€

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services are implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this outlying condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

Position Purpose: Position Purpose:  The Patient Care Technician is responsible for providing excellent patient care, education, and instruction all while performing fulfillment duties, such as inventory and logistics, to support the selling function of the sales team.

 ESSENTIAL FUNCTIONS:

·       Principle accountabilities and responsibilities include the following:

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on Ermi program/protocol

·       Maintain accounts in company CRM

·       Clean, package and return devices to home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. Minimum of 1-year experience in a customer service industry recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail; strong computer skills, and superior organization and communication skills to distribute the right work to the right place at high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet and whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates clearly, concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Fosters excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes: Embraces innovation and change as healthy, and as a source of opportunity. Generates new ideas and approaches to solve problems and creates business opportunities, while maximizing existing resources.

 Benefits:

·       Flexible Schedule

·       Mileage Reimbursement

·       Potential for Full Time

·       Competitive Salary

Looking to break into Healthcare?!! Come grow with us!!!

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services are implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this outlying condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

Position Purpose: The Sales Support Representative (SSR) will manage and support existing sales accounts within a geographically defined territory to achieve and exceed business plans as directed by the sales professional. SSR is responsible for providing excellent patient care, education, and instruction in addition to performing fulfillment duties, such as inventory and logistics, to support the selling function of the sales team.

 ESSENTIAL FUNCTIONS:

·       Principle accountabilities and responsibilities include the following:

·       Build and maintain positive working relationships with physicians, therapists, and staff

·       Conduct presentations and educate physicians, therapists, staff on Ermi program including value proposition

·       Collect and review quality paperwork from select accounts for authorization

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on Ermi program/protocol

·       Maintain clinic and patient accounts in company CRM

·       Clean, package and return devices to home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. Minimum of 1-year experience in a customer service industry recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail; strong computer skills, and superior organization and communication skills to distribute the right work to the right place at high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet and whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates clearly, concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Fosters excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes: Embraces innovation and change as healthy, and as a source of opportunity. Generates new ideas and approaches to solve problems and creates business opportunities, while maximizing existing resources.

 Benefits:

·       Flexible Schedule

·       Mileage Reimbursement

·       Potential for Full Time

·       Competitive Salary

PLEASE NOTE: Each successful candidate MUST live in their territory otherwise will NOT be considered for the position

ERMI, Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.â€

Looking to break into Healthcare?!! Come grow with us!!!

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services are implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this outlying condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

Position Purpose: Position Purpose:  The Patient Care Technician is responsible for providing excellent patient care, education, and instruction all while performing fulfillment duties, such as inventory and logistics, to support the selling function of the sales team.

 ESSENTIAL FUNCTIONS:

·       Principle accountabilities and responsibilities include the following:

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on Ermi program/protocol

·       Maintain accounts in company CRM

·       Clean, package and return devices to home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. Minimum of 1-year experience in a customer service industry recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail; strong computer skills, and superior organization and communication skills to distribute the right work to the right place at high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet and whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates clearly, concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Fosters excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes: Embraces innovation and change as healthy, and as a source of opportunity. Generates new ideas and approaches to solve problems and creates business opportunities, while maximizing existing resources.

 Benefits:

·       Flexible Schedule

·       Mileage Reimbursement

·       Potential for Full Time

·       Competitive Salary

PLEASE NOTE: This is a remote position in Dallas TX . Each successful candidate MUST live in this territory otherwise will NOT be considered for the position

ERMI, Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.â€

Reports to: Regional Manager (RM) Effective Date: 4/25/23

Job Summary:

As a District Sales Manager within Ermi, you will be responsible for managing a team of Market
Managers within a designated geographical area and achieving sales targets for our devices. You
will work closely with the sales team to provide coaching and training and develop and
implement a sales plan that aligns with the company's overall goals and objectives.
Essential Functions/Job Duties:
· Manage and lead a team of Market Managers to achieve sales targets within their
respective territories
· Conduct regular sales meetings with the sales team to review performance, provide
feedback, and discuss strategies to improve sales
· Provide coaching and training to the sales team to improve their product knowledge,
selling skills, and customer engagement
· Build and maintain relationships with key customers, including orthopedic surgeons,
physical therapists, hospitals, and healthcare facilities, to increase sales and promote our
devices
· Collaborate with marketing and product development teams to provide input on new
product development, and promotional campaigns
· Conduct market research and analyze sales data to identify trends, opportunities, and
potential areas for growth
· Ensure compliance with company policies and procedures, including reporting and
expense management
· Hold all direct reports accountable to the company's minimum standard requirements.
Required Skills/Abilities:
· Sales: Ability to create and implement sales plans, set goals, and motivate the sales team.
· Product Knowledge: In-depth understanding of the products, with the ability to
communicate benefits and features to customers.
· Leadership: Capacity to lead, manage, delegate, monitor, and provide feedback to the
sales team.
· Communication: Excellent written, verbal and persuasive communication skills.
· Analysis: Strong analytical skills to identify growth opportunities and make informed
decisions.
· Time Management: Ability to prioritize, manage time, and meet deadlines.

· Customer Service: Capacity to build and maintain strong relationships with customers
and provide excellent service.
· Problem-solving: Aptitude to identify and address issues that may arise in the district.
· Team Building: Ability to create a positive work environment, motivate the team and
foster collaboration.
· Adaptability: Willingness to adapt to changing market condition, customer needs, and
company policies.
Education and Experience:
· Bachelor's degree in business, marketing, or a related field
· 5+ years of experience in medical device sales, with a focus on orthopedic devices
· 2+ years of experience in a sales management or leadership role
· Strong leadership and management skills, with the ability to motivate and coach a sales
team to achieve goals
· Excellent communication and interpersonal skills, with the ability to build and maintain
relationships with key customers
· Demonstrated ability to analyze sales data, identify trends, and develop strategies to
improve sales performance
· Understanding of healthcare regulations and compliance requirements
· Ability to travel within the designated geographic area as needed
Physical Requirements:
Examples:
Prolonged periods of sitting in vehicle and working on a company iPad.
60% travel time
Must be able to lift up to 50 pounds at times

team on establishing FDA requirements specifically for cold therapy and instrumented flexion

after the project.

Looking to break into Healthcare?!! Come grow with us!!!

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services are implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this outlying condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

Position Purpose: Position Purpose:  The Patient Care Technician is responsible for providing excellent patient care, education, and instruction all while performing fulfillment duties, such as inventory and logistics, to support the selling function of the sales team.

 ESSENTIAL FUNCTIONS:

·       Principle accountabilities and responsibilities include the following:

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on Ermi program/protocol

·       Maintain accounts in company CRM

·       Clean, package and return devices to home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. Minimum of 1-year experience in a customer service industry recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail; strong computer skills, and superior organization and communication skills to distribute the right work to the right place at high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet and whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates clearly, concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Fosters excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes: Embraces innovation and change as healthy, and as a source of opportunity. Generates new ideas and approaches to solve problems and creates business opportunities, while maximizing existing resources.

 Benefits:

·       Flexible Schedule

·       Mileage Reimbursement

·       Potential for Part-time

·       Competitive Salary

PLEASE NOTE: Each successful candidate MUST live in their territory otherwise will NOT be considered for the position

ERMI, Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.â€

About Us:

For over 25 years ERMI is a leading manufacturer of specialized orthopedic programs for physical therapists and doctors. We are a fast-growing orthopedic rehab device company that specializes in mechanical therapy for patients who have compromised joint injury or surgery. The Ermi program enables clinical improvement for patients with moderate to severe range of motion restrictions.

GENERAL POSITION SUMMARY:

Ermi, a health-care services company, with over 25 years’ experience manufacturing specialized orthopedic programs for patients, physical therapists, and doctors is seeking a strong, trailblazing sales professional to add to our highly talented advanced sales force on our New York-based Team! We are looking for an energetic, forward-thinking sales professional to help Ermi expand into the Central NJ areas! Our New York District Team recently won our 2019 Chairman’s Club for Sales and Leadership! The Market Manager is responsible for maximizing the market share, sales, and customer satisfaction within a defined territory. This exciting position reports to our District Manager. This position was created due to immense growth for the Ermi program!


What You Will Do:

•       The Market Manager is responsible and accountable for planning, obtaining, and managing existing sales accounts within a geographically defined territory to achieve and exceed business plans.

•       The Market Manager is responsible to identify opportunities for growth through increased account penetration of existing and new accounts as well as new product offerings or competitive information.

•       The Market Manager must provide accurate forecasts/pipeline tracking within the sales process.

•       He/she is responsible and accountable to plan, organize, and orchestrate resources appropriately to maintain revenue and expense budgets on a monthly basis.

•       The Market Manager must be able to lift 75lbs, routinely throughout the day.

•       Significant territory field travel time is expected and required, up to approximately 75%.

•       Conduct daily field sales calls.

•       Conduct multiple accounts In Services per month.

•       Educating Surgeons, Physical Therapist, and Patients on the most effective use of the Ermi Program.

•       Working effectively with multiple clients and their staff to gain the required documentation in order to file claims on behalf of their patients.

•       Communicate effectively to deliver corporate goals, respond to market trends and meet unexpected challenges involved with functioning independently in a fast-paced sales environment.

REQUIRED EDUCATION AND/OR EXPERIENCE:

•       Possess a comprehensive understanding of Orthopedic market dynamics or medical sales experience with a positive attitude

•       Experienced and accomplished at building local markets/areas.

•       Strong relationship building skills and sales skills.

•       1-2 years of Outside sales experience

•       Demonstrated experience managing accounts.

•       Bachelor’s degree or 1-2 years of demonstrated outside sales experience

•       Valid driver’s license and reliable transportation.

•       Technical Skills In Microsoft Office, Google, and SalesForce

•       Must be able to pass a comprehensive background check

•       Must be able to pass a drug screen

•       Must have reliable transportation.

.

Benefits:

•       Competitive Salary and comprehensive variable compensation plan

•       Opportunity for sustained financial growth in subsequent years!

•       Monthly Car Allowance-reliable transportation required

•       Free Health, Life and Short Term Disability Insurance (Company Paid)!

•       Dental Coverage

•       Vision

•       401K

PLEASE NOTE: Each successful candidate MUST live in their territory; otherwise, they will NOT be considered for the position.

 ERMI, Inc. does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.â€

Looking to break into Healthcare?!! Grow with us!!!

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services is implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this outlying condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

Position Purpose: Position Purpose:  The Patient Care Technician is responsible for providing excellent patient care, education, and instruction, all while performing fulfillment duties, such as inventory and logistics, to support the selling function of the sales team.

 ESSENTIAL FUNCTIONS:

·       Principle accountabilities and responsibilities include the following:

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on Ermi program/protocol

·       Maintain accounts in company CRM

·       Clean, package, and return devices to the home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by the supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. A minimum of 1-year experience in a customer service industry is recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail, strong computer skills, and superior organization and communication skills to distribute the right work to the right place at high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet, and, whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Foster's excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes: Embraces innovation and change as healthy and a source of opportunity. Generates new ideas and approaches to solve problems and creates business opportunities while maximizing existing resources.

 Benefits:

·       Flexible Schedule

·       Mileage Reimbursement

·       Potential for Full Time

·       Competitive Salary

PLEASE NOTE: Each successful candidate MUST live in their territory; otherwise will NOT be considered for the position

ERMI, Inc. does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.â€

Ermi is THE standard of care for patients with severe motion loss. Our program of cutting-edge medical devices and expert support services are implemented in partnership with physicians, therapists, and other healthcare professionals to meet the needs of patients suffering from this outlying condition.

Join us in our mission of rescuing patients so they can live life to the fullest!

GENERAL POSITION SUMMARY:

Position Purpose: Position Purpose:  The Patient Care Technician is responsible for providing excellent patient care, education, and instruction all while performing fulfillment duties, such as inventory and logistics, to support the selling function of the sales team.

 ESSENTIAL FUNCTIONS:

·       Principle accountabilities and responsibilities include the following:

·       Schedule, coordinate, and complete setups/adjustments/pickups with patients

·       Educate and instruct patients on Ermi program/protocol

·       Maintain accounts in company CRM

·       Clean, package and return devices to home office as necessary

·       Maintain clean and compliant storage facility and inventory counts

·       Follow all federal and state healthcare regulations and company policies

·       Other duties as assigned by supervisor

EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have reliable transportation.

Requirements:

Associate’s or Bachelor’s degree required. Minimum of 1-year experience in a customer service industry recommended. Clinical background preferred.

Skills and Knowledge:

Work Skills: Attention to detail; strong computer skills, and superior organization and communication skills to distribute the right work to the right place at high volume throughout the day.

Competencies:

Focus on Customers: Aggressively seeks to anticipate, meet and whenever possible, exceed the needs and expectations of internal and external customers.

Shows Adaptability: Willing and able to adjust to rapidly changing priorities, multiple demands, and ambiguity (Communication) – Listen Attentively, Write Effectively, Speak with Impact: Communicates clearly, concisely and with sensitivity to the needs of others in all aspects of written and spoken communications.

Establish Relationships and Establish Trust: Fosters excellent achievement through teamwork.

Show Drive and Initiative and Manage and Improve Processes: Embraces innovation and change as healthy, and as a source of opportunity. Generates new ideas and approaches to solve problems and creates business opportunities, while maximizing existing resources.

 Benefits:

·       Flexible Schedule

·       Mileage Reimbursement

·       Potential for Full Time

·       Competitive Salary

PLEASE NOTE: Each successful candidate MUST live in their territory otherwise will NOT be considered for the position

ERMI, Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.â€

For over 25 years ERMI is a leading manufacturer of specialized orthopedic programs for physical therapists and doctors. We are a fast-growing orthopedic rehab device company that specializes in mechanical therapy for patients who have compromised joint injury or surgery. The Ermi program enables clinical improvement for patients with moderate to severe range of motion restrictions.

GENERAL POSITION SUMMARY:

Ermi, a health-care services company, with over 25 years’ experience manufacturing specialized orthopedic programs for patients, physical therapists, and doctors is seeking a strong, trailblazing sales professional to add to our highly talented advanced sales force on our New York-based Team! We are looking for an energetic, forward-thinking sales professional to help Ermi expand into the Central NJ areas! Our New York District Team recently won our 2019 Chairman’s Club for Sales and Leadership! The Market Manager is responsible for maximizing the market share, sales, and customer satisfaction within a defined territory. This exciting position reports to our District Manager. This position was created due to immense growth for the Ermi program!


What You Will Do:

•       The Market Manager is responsible and accountable for planning, obtaining, and managing existing sales accounts within a geographically defined territory to achieve and exceed business plans.

•       The Market Manager is responsible to identify opportunities for growth through increased account penetration of existing and new accounts as well as new product offerings or competitive information.

•       The Market Manager must provide accurate forecasts/pipeline tracking within the sales process.

•       He/she is responsible and accountable to plan, organize, and orchestrate resources appropriately to maintain revenue and expense budgets on a monthly basis.

•       The Market Manager must be able to lift 75lbs, routinely throughout the day.

•       Significant territory field travel time is expected and required, up to approximately 75%.

•       Conduct daily field sales calls.

•       Conduct multiple accounts In Services per month.

•       Educating Surgeons, Physical Therapist, and Patients on the most effective use of the Ermi Program.

•       Working effectively with multiple clients and their staff to gain the required documentation in order to file claims on behalf of their patients.

•       Communicate effectively to deliver corporate goals, respond to market trends and meet unexpected challenges involved with functioning independently in a fast-paced sales environment.

REQUIRED EDUCATION AND/OR EXPERIENCE:

•       Possess a comprehensive understanding of Orthopedic market dynamics or medical sales experience with a positive attitude

•       Experienced and accomplished at building local markets/areas.

•       Strong relationship building skills and sales skills.

•       1-2 years of Outside sales experience

•       Demonstrated experience managing accounts.

•       Bachelor’s degree or 1-2 years of demonstrated outside sales experience

•       Valid driver’s license and reliable transportation.

•       Technical Skills In Microsoft Office, Google, and SalesForce

•       Must be able to pass a comprehensive background check

•       Must be able to pass a drug screen

•       Must have reliable transportation.

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Benefits:

•       Competitive Salary and comprehensive variable compensation plan

•       Opportunity for sustained financial growth in subsequent years!

•       Monthly Car Allowance-reliable transportation required

•       Free Health, Life and Short Term Disability Insurance (Company Paid)!

•       Dental Coverage

•       Vision

•       401K

PLEASE NOTE: Each successful candidate MUST live in their territory otherwise will NOT be considered for the position.

 ERMI, Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.â€

POSITION SUMMARY:

To assist in the construction, maintenance, and repair of all ERMI products.

 Essential duties and responsibilities:

• Perform assembly and sub-assembly task required to produce new ERMI products using a variety of shop tools
• Diagnose and resolve problems during the assembly process
• Work alone and with others to build a complete unit
• Demonstrate consistency and accuracy of work
• Use an understanding of the product’s design and purpose to test and inspect all new or used devices including tracking any defects found.
• Assist in the breakdown of devices for cleaning, repair, or modification
• Assist management in keeping an inventory of parts
• Assist in any other task related to the construction, maintenance, repair, or modification of new or used devices.
• Assist in organizing and maintaining the cleanliness of assembly and repair areas
• Any other miscellaneous projects/assignments assigned by EMI's manufacturing management team

EDUCATION:

• High School Diploma or GED required
• Some college preferred

PHYSICAL DEMANDS:

• Ability to work on feet for an extended period of time
• Ability to lift and move 50 lbs.

WORK ENVIRONMENT:  A large percentage of work time is spent in a warehouse environment where the temps are controlled but could fluctuate. The noise level in the warehouse varies but may be moderate to high at times.

Benefits:

• Excellent Benefits Package:
• Health, Life and Prescription Insurance
• Dental Coverage
• 401K

PLEASE NOTE: Each successful candidate MUST live in their territory otherwise will NOT be considered for the position.

ERMI, Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.â€

We are looking for a Customer Service Representative to Process orders, resolve customer inquiries and handle product requests. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

 Essential duties and responsibilities:

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Support a team of Outside Sales Representatives.
• Ensure customer satisfaction and provide professional customer support

Essential Functions:

• Provides timely and accurate information to process orders and handle product requests.
• Processes customer orders/changes/returns according to established medical guidelines, policies and procedures.
• Works closely with the Sales Team to resolve customer inquiries.
• Provides timely feedback to the company regarding service failures or customer concerns.
• Partners with the sales team to meet and exceed customer’s service expectations.

Essential Functions:

• Provides timely and accurate information to incoming customer order status and product knowledge requests.
• Processes customer orders/changes/returns according to established department policies and procedures.
• Works closely with the credit department to resolve disputed credit items.
• Provides timely feedback to the company regarding service failures or customer concerns.
• Partners with the sales team to meet and exceed customer’s service expectations.

REQUIRED EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree is required.
• Minimum 3 years of customer service experience with a proven track record of success and experience in the same industry as a company
• Valid driver’s license and reliable transportation.

Benefits:

• Excellent Benefits Package:
• Health, Life and Prescription Insurance
• Dental Coverage
• 401K

PLEASE NOTE: Each successful candidate MUST live in their territory otherwise will NOT be considered for the position.

ERMI, Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.”